Received this in the mail box today!
In a previous email, the Vocera B2000 Discontinuation Notice below contained a typo which incorrectly stated the last date of purchase for the B2000 1-year warranty extension. The date is June 30th, 2013 and the information has been corrected below. We apologize for any inconvenience.
VOCERA B2000 MANUFACTURER DISCONTINUATION ANNOUNCEMENT
With the introduction of the B3000 Communication Badge in October 2011, we feel it is appropriate to ensure our customers understand the plan for the discontinuation of the B2000 Communication Badge and support. Our goal is to provide you with the information necessary to ensure you continue to enjoy the value of the Vocera solution and allow you ample opportunity to plan for the transition to our latest technology.
Note: This discontinuation notice does not apply to the FIPS 140-2 certified Vocera badge designed specifically for Federal or DoD customers.
The following are the key milestone dates:
- June 30, 2013; Final date to order a B2000
- September 30, 2013; Customers must take shipment no later than September 30, 2013.
- December 31, 2012; Final date to purchase a 2 year extended warranty with a B2000
- June 30, 2013; Final date to purchase a 1 year extended warranty with a B2000 purchase
Batteries, chargers, lanyards & universal clips
December 31, 2015; last date to order B2000 accessories, batteries, chargers, lanyards and universal clips
June 30, 2016; last date for firmware support, this will only include bug fixes related to overall Badge stability or network interoperability. Beyond June 30, 2016, Vocera will make a best effort to address firmware issues but may be limited by the engineering support we receive from component manufacturers.
Hopefully you have had a chance to discuss the B3000 with your local sales or support representatives. The B3000 introduces significant enhancements to the B2000 based on direct feedback from customers such as you. These include a highly ruggedized design, acoustic noise reduction technology, smart battery to just name a few. Additionally, we have introduced a number of programs to help you more easily transition to the B3000 Communication Badge. We would encourage you to contact your local Vocera sales representatives or call 1-877-790-4190 to discuss which options would best support your goals to continue to provide the best possible experience for your patients and staff.
Director, Hardware Product Management