cisco Appliance Light Path Diagnostics #ISE #NCS #PRIME

My Cisco appliance was showing the amber color exclamation point. While I did the typical show and tech commands I could not find anything wrong with the box. I checked the Light Path Diagnostics on the appliance, it quickly pointed out a power supply problem. 

 

Figure 1-3 Light Path Diagnostics Panel

Figure 1-4 shows the LEDs and controls on the light path diagnostics panel.

Figure 1-4 Light Path Diagnostics Panel Components

 

Light Path Diagnostics Panel Components

•Remind button: This button places the system-error LED on the front panel into Remind mode. In Remind mode, the system-error LED flashes once every 2 seconds until the problem is corrected, the NCS appliance is restarted, or a new problem occurs.

By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem.

•NMI button: This button is used to force a nonmaskable interrupt to the microprocessor. This button is not currently used by the Cisco Prime Network Control System appliance. Press this button only when directed by the Cisco TAC personnel.

•Checkpoint code display: This display provides a checkpoint code that indicates the point at which the system stopped during the boot block and POST. A checkpoint code is either a byte or a word value that is produced by UEFI. The display does not provide error codes or suggest components to be replaced.

•Reset button: Press this button to reset the NCS appliance and run the power-on self-test (POST). You might have to use a pen or the end of a straightened paper clip to press the button. The Reset button is in the lower-right corner of the light path diagnostics panel.

Table 1-3 Light path diagnostics panel LEDs 

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
LED	Description	Action
None, but the system error LED is lit.	An error occurred and cannot be isolated. The error is not represented by a path.	Contact Cisco TAC for assistance.
OVER SPEC	The power supplies are using more power than their maximum rating.	Contact Cisco TAC for assistance.
LOG	An error occurred.	Contact Cisco TAC for assistance.
LINK	Reserved.	-
PS	Power supply 1 or 2 has failed.	1. Check the power supply that has a lit amber LED (see Power-supply LEDs). 2. Make sure that the power supplies are seated correctly. 3. Remove one of the power supplies to isolate the failed power supply. 4. Replace the failed power supply.
PCI	An error has occurred on a PCI bus or on the system board. An additional LED is lit next to a failing PCI slot.	Contact Cisco TAC for assistance.
SP	A service processor error has been detected.	1. Shut down the system and remove the power cords from the NCS appliance; then, reconnect the NCS appliance to power and restart it. 2. If the problem does not go away, contact Cisco TAC for assistance.
FAN	A fan has failed, is operating too slowly, or has been removed. The TEMP LED might also be lit.	Contact Cisco TAC to replace your Cisco Prime Network Control System appliance and for further assistance.
TEMP	The system temperature has exceeded a threshold level. A failing fan can cause the TEMP LED to be lit.	Contact Cisco TAC for assistance.
MEM	When only the MEM LED is lit, a memory error has occurred. When both the MEM and CNFG LEDs are lit, the memory configuration is invalid or the PCI Option ROM is out of resource.	Contact Cisco TAC for assistance.
NMI	A nonmaskable interrupt has occurred, or the NMI button was pressed.	Check the system-error log for information about the error. Contact Cisco TAC if further assistance is needed.
CNFG	A hardware configuration error has occurred.	Contact Cisco TAC for assistance.
CPU	An invalid microprocessor configuration or a microprocessor has failed (both the CPU LED and the CNFG LED might be lit).	Contact Cisco TAC for assistance.
VRM	Reserved.	-
DASD	A hard disk drive has failed or is missing.	1. Check the LEDs on the hard disk drives for the drive with a lit status LED and reseat the hard disk drive. 2. If reseating the drive does not resolve the issue, then the failed hard disk drive must be replaced. Contact Cisco TAC for assistance.
RAID	Reserved.	-
BRD	An error has occurred on the system board.	Contact Cisco TAC for assistance.

end-of-Sale and End-of-Life Announcement for the Cisco Identity Services Engine

http://www.cisco.com/en/US/prod/collateral/vpndevc/ps5712/ps11640/eol_C51-728424.html

Cisco announces the end-of-sale and end-of life dates for the Cisco Identity Services Engine. The last day to order the affected product(s) is December 24, 2013. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Cisco Identity Services Engine

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end of sale and end of life of a product is distributed to the general public.	June 25, 2013
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	December 24, 2013
Last Ship Date: HW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	March 24, 2014
End of Routine Failure Analysis Date: HW	The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.	December 24, 2014
End of New Service Attachment Date: HW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	December 24, 2014
End of Service Contract Renewal Date: HW	The last date to extend or renew a service contract for the product.	March 21, 2018
Last Date of Support: HW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	December 31, 2018

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number	Product Description	Replacement Product Part Number	Replacement Product Description	Additional Information
ISE-3315-K9	Cisco Identity Services Engine 3315 Hardware Appliance	SNS-3415-K9	Small Secure Network Server for ISE, NAC, & ACS Applications	-
ISE-3315-M-K9	Cisco Identity Services Engine 3315 Appliance Migration SKU	SNS-3415-M-ISE-K9	SNS 3415 Migration Server: Loaded with ISE Software	-
ISE-3355-K9	Cisco Identity Services Engine 3355 Hardware Appliance	SNS-3495-K9	Large Secure Server for ISE and NAC Applications	-
ISE-3355-M-K9	Cisco Identity Services Engine 3355 Appliance Migration SKU	SNS-3495-M-ISE-K9	SNS 3495 Migration Server: Loaded with ISE Software	-
ISE-3395-K9	Cisco Identity Services Engine 3395 Hardware Appliance	SNS-3495-K9	Large Secure Server for ISE and NAC Applications	-
ISE-3395-M-K9	Cisco Identity Services Engine 3395 Appliance Migration SKU	SNS-3495-M-ISE-K9	SNS 3495 Migration Server: Loaded with ISE Software	-

Cisco ISE 1.1.1 - Default Login Change

Cisco ISE Application <GUI> default login change.

Previous ISE versions the application <GUI> login/password was <admin> <cisco>. However, with version ISE 1.1.1, the application login is setup during the initial installation under APPLICATION. 

ISE DEPLOYMENT GUIDE 1.1.1

You must configure the Cisco ISE Admin password at the time you install the Cisco ISE. The previous Cisco ISE Admin default login credentials (admin/cisco) are no longer valid.

http://www.cisco.com/en/US/docs/security/ise/1.1.1/user_guide/ise_dis_deploy.html

Need to reset the Application <GUI> Login / Password 

Should you forget or need to reset this login and password you can via the CLI with the following command:

ise111/admin# application reset-psswd ise admin