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Monday
Dec122011

792x phone may not reconnect when invalid 5 GHz beacon received : CSCtk58591

DateMonday, December 12, 2011 at 8:17PM

A more recent bug found on 1.4(1) 792x handset code. Something to take note if you're on this code and using voice on 802.11a

CSCtk58591 Bug Details
792x phone may not reconnect when invalid 5 GHz beacon received
Symptom:
792x phone may not reconnect when invalid 5 GHz beacon received.

Conditions:
792x phone going out of range then comes back in range when set to scan 5 GHz.

Workaround:
Power cycle the phone.
Use 802.11b/g only mode.

 Status Status
Open

Severity Severity
3 - moderate

Last Modified Last Modified
In Last 3 Days

Product Product
Cisco Unified IP Phone 7900 Series

Technology Technology
Wireless, Mobile

1st Found-In 1st Found-in
1.4(1)
Interpreting This Bug
Bug Toolkit provides access to the latest raw bug data so you have the earliest possible knowledge of bugs that may affect your network, avoiding un-necessary downtime or inconvenience. Because you are viewing a live database, sometimes the information provided is not yet complete or adequately documented. To help you interpret this bug data, we suggest the following:
  • This bug has a Moderate severity 3 designation. Things fail under unusual circumstances, or minor features do not work at all, or things fail but there is a low-impact workaround.
  • This is the highest level for documentation bugs. (Bug Toolkit may not provide access to all documentation bugs.)
  • Severity levels are designated by the engineering teams working on the bug. Severity is not an indication of customer priority which is another value used by engineering teams to determine overall customer impact.
  • Bug documentation often assumes intermediate to advanced troubleshooting and diagnosis knowledge. Novice users are encouraged to seek fully documented support documents and/or utilize other support options available.
    		•

     

     

    AuthorGeorge | Comment3 Comments |

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    Reader Comments (3)

    Worrying! Thanks George

    December 13, 2011 | Unregistered CommenterRob S

    We have a very large deployment of 7925 and just went through major testing with TAC and BU for 1.4.1.. the short answer... DO NOT USE 1.4.1! Stay on 1.3.4 if you can. If you must go to 1.4 as we did for another issue go directly to 1.4.2 which is out in official release as of a few weeks ago. Major bug fixes. We tested engineering releases for a while as well.

    December 13, 2011 | Unregistered Commenterscotty1213

    >>Workaround: Use 802.11b/g only mode.

    Hilarious. If you're in the desert or underground, maybe. :)

    April 5, 2012 | Unregistered CommenterJustin

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